In 2014, BACI, Kinsight and posAbilities contracted with InWithForward to help us understand the lived experience of social isolation in a mixed market/social housing project, and to design interactions that might help build connectivity between diverse tenants. We hoped this might give us some insights that could be actioned by our community connectors.
InWithForward moved into an apartment in the building and lived there for three months. The experience was so rich for us, from the learning that surfaced, to the uniqueness of the methods and the array of possible solutions, that we wanted to continue with them. But InWithForward wasn’t interested in a consultancy relationship, they were looking for long term partnerships with organizations committed to change. This is because social research and development takes time, dedication and a different value set – one that emphasizes experimentation over compliance, and people over systems.
Several years later, and we are still in deep partnership. This includes being co-founders of Kudoz Experience Society and Degrees of Change Design Inc., a for-profit that holds the intellectual property rights for our learning and prototypes (e.g. Kudoz, Real Talk, Meraki, etc.)